Information - Service Request

Wed Jul 10, 2024 11:57 pm

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DEPARTMENT OF PUBLIC WORKS------------------------------------------
Public Works Service Request

CITY OF LOS SANTOS
DEPARTMENT OF PUBLIC WORKS
ELGIN AVENUE, VINEWOOD, LOS SANTOS, SA

GENERAL INFORMATION

The Department of Public Works provides residents with a platform to report issues within their local community. This allows us to deploy a team promptly to address and rectify the reported problems. Public Works is responsible for various services, including graffiti removal, city infrastructure maintenance, road resurfacing, and landscaping. Below are the criteria for submitting requests to Public Works.

CRITERIA

Public Works cannot provide services to private residences. The exception to this is graffiti on an apartment block or motel in hard to reach places.

Public Works does not provide services to businesses unless the issue involves public infrastructure, such as the sidewalk outside their premises or offensive graffiti in a hard-to-reach place.

Public Works do not provide private towing services. We will however move abandoned vehicles causing an obstruction on the public highway or blocking an alleyway. We do not tow from private land.

Public Works only provides landscaping and mowing to parks and public grassed areas only.

We provide no guarantee that we'll action your request, however we will review all requested made to us. We handle requests on priority order depending on their seriousness and technician availability.

You must provide as much information as possible, including a location of the issue and where possible, a photo.

Public Works can provide services to government owned buildings such as law enforcement stations, hospitals etc. These requests can be made here by a responsible person for the agency. These services can include servicing of equipment, repairs to equipment such as elevators or air conditioning and more.

MINIMUM REQUIREMENTS

If the request is for a business or government building, you must be a supervisor or have approval from the business owner prior to requesting.

You confirm that your request complies with the criteria above. .

METHOD OF REVIEW

STEP I. REPORT AN ISSUE FORM – This is the first stage, notifying us of the issue by completing the relevant form.

STEP II. REVIEW OF REQUEST – Upon submitting the issue to us, it'll be reviewed by a technician supervisor or one of our office team, where if your request contains the relevant details and meets the requirements will raise a work task. Your report may be forwarded back to you for more information if required. .

STEP III. ACTIONED – If your report met the criteria, your report will be carried out by our technician team and you'll be notified once completed.

Thu Jul 11, 2024 12:04 am

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DEPARTMENT OF PUBLIC WORKS------------------------------------------
SERVICE REQUEST

1. PERSONAL INFORMATION

1.1 Last Name: ANSWER
1.2 First Name: ANSWER
1.3 Middle Name: ANSWER
1.4 Phone Number: ANSWER
1.5 Address: ANSWER
1.6 Job Title (If Applicable): ANSWER

2. REPORT INFORMATION

Public Works requires as much information about the issue you are reporting to us, to enable us to assess if it is something we can assist with and to ensure it meets the requirements. If you do not provide enough information, we may not be able to assist.

2.1 Request Type: Graffiti Cleaning / Other Cleaning / Abandoned Vehicle / Damaged Road or Sidewalk / Maintenance / Repair / Landscaping
(Delete where applicable)
2.2 Location Type: Public Place / Private Residence / Business / Government Building
(Delete where applicable)
2.3 Location: ANSWER
(Please include the nearest cross street where possible)
2.4 Report: ANSWER

[+] 2.5 Report Photos

((3. OUT OF CHARACTER))

3.1 Discord Username: ANSWER

ACKNOWLEDGEMENT & AUTHORIZATION

By submitting this report, I, Full Name, hereby certify that all questions contained in this document were met with truthful statements. I fully authorize the investigation of any content shared on this document. I am aware that lying or omitting on this application will result in immediate denial.

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Service Request - Firstname Lastname

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[color=#535a6c][b][size=140]SERVICE REQUEST[/size][/b][/color][hr][/hr]
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[hr][/hr][size=140][b][color=#5597D0]1. PERSONAL INFORMATION[/color][/b][/size][hr][/hr]
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[b]1.1[/b] Last Name: ANSWER
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[b]1.2[/b] First Name: ANSWER
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[b]1.3[/b] Middle Name: ANSWER
[hr][/hr]
[b]1.4[/b] Phone Number: ANSWER
[hr][/hr]
[b]1.5[/b] Address:  ANSWER
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[b]1.6[/b] Job Title (If Applicable):  ANSWER
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[hr][/hr][size=140][b][color=#5597D0]2. REPORT INFORMATION[/color][/b][/size][hr][/hr]
Public Works requires as much information about the issue you are reporting to us, to enable us to assess if it is something we can assist with and to ensure it meets the requirements. If you do not provide enough information, we may not be able to assist. 
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[b]2.1[/b] Request Type: Graffiti Cleaning / Other Cleaning / Abandoned Vehicle / Damaged Road or Sidewalk / Maintenance / Repair / Landscaping
(Delete where applicable)
[hr][/hr]
[b]2.2[/b] Location Type: Public Place / Private Residence / Business / Government Building
(Delete where applicable)
[hr][/hr]
[b]2.3[/b] Location: ANSWER
(Please include the nearest cross street where possible)
[hr][/hr]
[b]2.4[/b] Report: ANSWER
[hr][/hr]
[ALTSPOILER=2.5 Report Photos]
[img]URL[/img]
[/ALTSPOILER]
[hr][/hr]
[/list]
[hr][/hr][size=140][b][color=#5597D0]((3. OUT OF CHARACTER))[/color][/b][/size][hr][/hr]
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[b]3.1[/b] Discord Username: ANSWER
[hr][/hr]
[/list]
[br][/br][br][/br][accordionfixed=1;ACKNOWLEDGEMENT & AUTHORIZATION][br][/br][justify]By submitting this report, I, [b]Full Name[/b], hereby certify that all questions contained in this document were met with truthful statements. I fully authorize the investigation of any content shared on this document. I am aware that lying or omitting on this application will result in immediate denial.[/justify]
[br][/br][/accordionfixed][hr][/hr]

City of Los Santos